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Field service Engineer work on-site on most of the times and offline mode also depending upon the work assigned to them. Examples include locating vehicles, managing worker activity, scheduling and dispatching work, ensuring driver safety, and integrating the management of such activities with inventory, billing, accounting and other back-office systems. Field service Engineer needs to manage installation, service or repairs of systems or equipment. It can also refer to software and cloud-based platforms that aid in field service management.
Field service engineers needs to manage resources in several industries.
- In telecommunications and cable industry, technicians who install cable or run phone lines into residences or business establishments.
- In healthcare, mobile nurses who provide in-home care for elderly or disabled.
- In gas utilities, engineers who are dispatched to investigate and repair suspected leaks.
- In heavy engineering, mining, industrial and manufacturing, technicians dispatched for preventative maintenance and repair.
- In property maintenance, including landscaping, irrigation, and home and office cleaning.
- In HVAC industry, technicians have the expertise and equipment to investigate units in residential, commercial and industrial environments.
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| Author: |
| Krishna Reddy |
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